Returns Policy

SALTIRE 13 - Refund Policy

General Returns

Exchanges/Returns will be granted up to 14 days from the date that the item has been received. Please make sure you carefully review your order before purchasing to ensure you have picked the right size/item for you.

 

In the unlikely situation you need to return an item to us please fill in the contact form at the bottom of this page stating your name, address, postcode, and order number. We will be in contact with you ASAP.

 

Items must be sent back to us within 14 days of return request and in "as new" condition, including any flyers, packaging, and your invoice so we know who's the return we are processing. Any item you wish to return is your responsibility until it reaches our address. 

 

Once your item has been received by us and inspected we will aim to refund you within 24/48 hours.

 

Please note at this moment we are unable to cover any return postage costs.